In February, Epilepsy Queensland undergoes its next independent quality audit of its services to assess how well we continue to meet the Human Services Quality Standards and will help us to continue to deliver and improve our services to you. This is a regular audit and part of our grant funding requirements.
Part of this process is to gain valuable feedback from those who receive any service, assistance, information or referrals from us. So you are invited to participate.
For those who may be interested in participating, your involvement would be approximately 10-15 minutes discussion with an auditor, either face-to-face or over the phone or file review. Discussions are confidential and consent will be obtained before any action is taken.