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NDIS news

We encourage participants to be aware of potential scams with people claiming to be from the National Disability Insurance Agency (NDIA) attempting to collect personal details via telephone, email or social media.
We contact people by phone for the purpose of completing a verbal access request to become a participant in the NDIS.
If this occurs, the NDIA will ask for certain personal information over the phone, but will only request this information after explaining the purpose of asking for it and seeking your consent to proceed.
If you are already a participant in the NDIS, the NDIA may contact you directly by phone or email to advise you that we required additional information or to update our records. In these instances we will explain the purpose of asking for this information and ask that you either:
• Visit your nearest NDIA, Local Area Coordinator or Early Childhood Early Intervention Partner office
• Contact the 1800 800 110 number
We will never require you to provide personal information or threaten to cancel your NDIS plan unless you provide personal details by phone. If you are unsure about whether a person calling you is from the NDIA, you can ask for their name and number and call the Agency back.


If you believe it is a scam please report it to (link sends e-mail), your local NDIA contact or call 1800 800 110. They will be able to confirm whether the caller was from the NDIA.

Taxi Subsidy Scheme (TSS) reinstated under NDIS until 2019

Epilepsy Queensland welcomes the announcement by the Queensland Government to reinstate the Taxi Subsidy Scheme (TSS) for National Disability Insurance Scheme (NDIS) participants until 30 June 2019 during transition. For more information click here.

Additional Respite Care for People With Dementia and/or Neurological Degenerative Conditions 
As you may be aware, last year the Department of Health selected seven community-based organisations to deliver long stay respite care for Queenslanders living with dementia or neurodegenerative conditions, and whose carer(s) are either participating or seeking to participate
in work related activities. Read the full memo here.