A new participant pathway for the National Disability Insurance Scheme (NDIS) will be piloted and trialled over the coming months before being rolled out nationally. The new pathway has been designed following consultation with people in roll out sites, and aims to solve many of the issues experienced by participants in planning and implementation. The new features include:
- A consistent point of contact, who plays a key role in empowering participants to achieve outcomes
- Planning being undertaken with a skilled Local Area Coordinator or NDIA planner who will spend time understanding the unique needs of each participant
- A stronger focus on the broader system of supports for people with disability, including other government services such as health, education and transport, to promote greater inclusion and a sense of community for people with disability
- Communication which emphasises the objectives of the NDIS, with a clear focus on outcomes and goals during planning discussions
- Information that is clear, consistent and available in accessible formats, such as plain English and braille
- An improved NDIS portal and tools, combined with more straightforward processes that will reduce the administrative cost for providers.
Other key information includes:
- All NDIS Plan Development is face to face engagement based upon person’s preference. NDIS say that this improvement has already resulted in an increase in number of plans being developed in person
- Additional work is also underway to develop tailored pathways for people with psychosocial disability, children, people from Aboriginal and Torres Strait Islander communities, those from Culturally and Linguistically Diverse backgrounds, and people with more complex needs
- A provider pathway is also under development
Further information will be available on the NDIA website soon, and we will continue to keep people up to date as information is available. Please contact Epilepsy Queensland on 1300 852 853 or firstname.lastname@example.org if you would like to discuss anything to do with the NDIS.